There are many times when we get seated at restaurants long before others in line. Every time I visit a certain concert venue, I get personally escorted from my car to my seat with some poor guy forced to talk about Elmo to my children. People show up to the house to fix the A/C or paint or fix something, and they are not accompanied by an invoice.
But personal attention (or graft) at a hospital?
As I am waiting for Amy's blood draw today at her pre-op appointment, a very nice young man approached, "Mrs. Henry?" (Which always throws me for a loop and I quickly look around the room to see if my mother-in-law has entered.)
"Hi. I'm Bob from the Foundation. Is there anything I can do to make your experience more comfortable?"
And I am wondering what exactly could I request? Donate some plasma? Play wheelchair tag down the hall? Let me blow balloon animals with the latex gloves? I am not sure what he had in mind but I appreciated the effort. Just as he appreciated everything Mr. Henry does for the hospital.
Bob is meeting me at the car door in the morning with Amy's favorite wine and to make sure there are no horse heads in the pediatric ward.